Mallorca Living Boutique S.L. respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit this website or contact us. It has been prepared in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), and other applicable Spanish data protection legislation.

1. Data Controller

Company
Mallorca Living Boutique S.L.

Registered office
Carrer de la Xarxa 21, 3C
07470 Puerto Pollensa
Balearic Islands
Spain

NIF / CIF
B13856067

Email

Telephone
+34 609 744 246

2. Personal data we collect

Depending on how you interact with us, we may collect the following categories of personal data:

• Identification details, including your name.
• Contact information, including your email address, telephone number and postal address.
• Information you provide when submitting an enquiry or requesting advice.
• Financial information that you voluntarily provide during the mortgage advisory process.
• Technical information such as your IP address, browser type, device information and website usage data collected through cookies and similar technologies.

You are under no legal obligation to provide personal data through this website. However, certain information may be required if you wish to receive our services or request advice.

3. Purposes of processing

We process your personal data for the following purposes:

• To respond to enquiries submitted through this website.
• To provide independent property finance advisory services.
• To assess your mortgage financing possibilities where requested.
• To communicate with lenders, professional advisers and service providers where necessary to perform our services and with your knowledge or authorisation.
• To comply with legal, regulatory, tax and accounting obligations.
• To maintain, improve and secure this website.
• To send information about our services where you have requested or consented to receive such communications.

4. Legal basis for processing

We process your personal data on one or more of the following legal grounds:

• Performance of a contract or pre-contractual measures at your request (Article 6(1)(b) GDPR).
• Compliance with legal obligations (Article 6(1)(c) GDPR).
• Our legitimate interests in operating and securing our business and website (Article 6(1)(f) GDPR).
• Your consent, where required by law, including for marketing communications or certain cookies (Article 6(1)(a) GDPR).

5. Mortgage advisory services

Where you request mortgage advice, your personal data may be processed as part of the advisory and credit intermediation process.

Mortgage advisory and credit intermediation services are provided through Mortgage Direct S.L.U., an independent mortgage credit intermediary registered with the Banco de España under registration number D108.

Where required, your information may be shared with Mortgage Direct S.L.U., selected financial institutions and other professional advisers involved in your transaction, solely for the purpose of providing the requested services and in accordance with applicable data protection legislation.

6. Data retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected.

Where a professional relationship is established, we retain information for the period necessary to provide our services and thereafter for the statutory retention periods required under Spanish tax, commercial and other applicable legislation.

Once those periods have expired, personal data will be securely deleted or anonymised where appropriate.

7. Recipients of personal data

We do not sell or rent personal data.

Where necessary, personal data may be shared with:

• Mortgage Direct S.L.U.
• Spanish and international financial institutions involved in a mortgage application.
• Lawyers, notaries and other professional advisers involved in your transaction.
• IT service providers, website hosting providers and email service providers.
• Professional advisers including legal, accounting and compliance advisers.
• Public authorities where disclosure is required by law.

All service providers processing personal data on our behalf do so under appropriate contractual safeguards.

8. International transfers

Some service providers may process personal data outside the European Economic Area.

Where this occurs, we ensure that appropriate safeguards are implemented in accordance with the GDPR, including the use of Standard Contractual Clauses approved by the European Commission or another recognised transfer mechanism.

9. Your rights

Under the GDPR you have the right to:

• access your personal data;
• request correction of inaccurate data;
• request deletion of your personal data where applicable;
• restrict processing;
• object to processing based on legitimate interests;
• receive your data in a portable format where applicable;
• withdraw your consent at any time where processing is based on consent.

To exercise your rights, please contact:

We may request proof of identity before responding to your request.

You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) if you believe your personal data has not been processed in accordance with applicable law.

10. Data security

We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we continually review and maintain appropriate security measures.

11. Cookies

This website uses cookies and similar technologies to ensure its proper operation and, where applicable, to analyse website usage and improve user experience.

Further information can be found in our Cookie Policy.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our data processing practices.

The latest version will always be published on this website together with the date of the most recent update.

Cookie Policy

This Cookie Policy explains how Mallorca Living Boutique S.L. uses cookies and similar technologies when you visit this website.

It should be read together with our Privacy Policy.

This policy has been prepared in accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 (LOPDGDD) and Article 22 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

1. What are cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website.

They help websites function correctly, improve user experience, remember preferences and, where permitted, provide information about how visitors use a website.

Cookies do not normally identify you directly but may relate to personal data where they can be linked to an identifiable individual.

2. Types of cookies we use

Depending on how this website operates, the following categories of cookies may be used.

Strictly necessary cookies

These cookies are essential for the operation and security of the website.

Without these cookies, certain features of the website may not function correctly.

These cookies do not require your consent.

Preference cookies

These cookies remember choices you make, such as language preferences or other website settings, to improve your browsing experience.

These cookies are only used where applicable.

Analytics cookies

Analytics cookies help us understand how visitors use the website by collecting anonymous statistical information, such as:

• pages visited;
• time spent on the website;
• traffic sources;
• browser and device information.

This information helps us improve the performance and usability of the website.

Analytics cookies are only placed with your consent.

Marketing cookies

If marketing or advertising technologies are used in the future, they will only be activated after you have provided your explicit consent.

These cookies may be used to measure the effectiveness of advertising campaigns or to display more relevant advertising on third-party platforms.

At the time of your visit, marketing cookies will only be used if specifically indicated through the cookie consent banner.

3. Cookie consent

When you first visit this website, you will be presented with a cookie banner allowing you to:

• accept all cookies;
• reject all non-essential cookies; or
• manage your cookie preferences.

Your preferences can be changed at any time through the cookie settings available on the website.

4. Third-party services

This website may use services provided by carefully selected third parties.

Depending on the website configuration, these may include providers such as:

• Google Analytics
• Google Tag Manager
• Google Maps
• YouTube
• Vimeo

Where these services place cookies, they do so in accordance with their own privacy and cookie policies.

Non-essential third-party cookies are only activated after you have provided consent.

5. Managing cookies

Most web browsers allow you to manage or delete cookies through your browser settings.

You can usually:

• view stored cookies;
• delete existing cookies;
• block all cookies;
• block specific categories of cookies.

Please note that disabling certain cookies may affect the functionality of this website.

6. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, technology or the operation of this website.

The latest version will always be published on this page.

Contact

If you have any questions regarding this Cookie Policy, please contact:

Mallorca Living Boutique S.L.

Carrer de la Xarxa 21, 3C
07470 Puerto Pollensa
Balearic Islands
Spain

Email:

Telephone: +34 609 744 246